As Yollando Elektronik Ticaret Hizmetleri Anonim Şirketi ("Company" or "Yollando"), we attach importance to the confidentiality of your personal data and we approach this issue sensitively because we accept that the information you share with us is personal and confidential.

We have created this Privacy Notice ("Notice") in order to inform our users who visit the Website about the privacy and security of the data collected through the website www.yollando.com and mobile applications ("Website"), all rights of which we own as the Company, within the scope of the Personal Data Protection Law No. 6698 ("KVKK") and secondary legislation. Your personal data will be used within the framework of this Policy only to provide you with a better service.

1. Scope

The confidentiality and security of the data we collect during your access to the Website is covered by this Notice. The presence of a logo, sign, etc. belonging to Yollando on a website that is not managed by Yollando and/or does not belong to Yollando does not mean that this Notice applies to that website.

2. Protection of Personal Data

Processing activities regarding your personal data by Yollando are carried out in accordance with the general principles listed below:

• Compliance with the law and good faith,
• Being accurate and up to date when necessary,
• Being relevant, limited and proportionate to the purpose for which they are processed,
• Retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed

We use your personal data for purposes such as providing the services requested by you, receiving your requests and communicating with you in this context. These purposes can be detailed as follows, but not limited to the following:

• Conducting activities in accordance with the legislation
• Conducting finance and accounting affairs
• Execution of company / product / service commitment processes
• Conducting communication activities
• Carrying out activities to ensure business continuity
• Execution of logistics activities
• Execution of goods/service procurement, production, marketing, sales and after-sales support services
• Execution of customer relationship management processes
• Carrying out storage and archive activities
• Execution of contract processes
• Follow-up of requests / complaint
• Execution of supply chain management processes
• Providing information to authorized persons, institutions and organizations to ensure the security of data controller operations

Apart from this Notice, Yollando may have other policies or procedures regarding data processing, security, confidentiality, etc. Therefore, we recommend that you also review other legal texts.

In order to get detailed information about what kind of personal data (data category) is processed and transferred by Yollando in the capacity of data controller within the scope of KVKK, for what purposes and for what legal reasons, to which parties your personal data is transferred, and what your rights regarding your personal data are, please read the Fair Processing Notice, which we have prepared in order to enlighten the data subjects within the framework of our activities arising from the legislation and legal regulations related to KVKK.

3. Storage and Destruction of Personal Data

If a period of time is specified in the KVKK or in the relevant laws and other relevant legislation for the storage and deletion of personal data, the data in question must be kept for at least this period.

If the legislation does not stipulate a period of time for the storage period of the data we process, your data is deleted, destroyed or anonymised without any need for your request after the expiration of the 10-year statute of limitations from the termination of our legal relationship, taking into account possible disputes as required by the relationship between us.

If all the conditions for processing personal data have disappeared or the retention period declared by us or determined within the scope of the legislation has expired, your data will be deleted, destroyed or anonymised ex officio on the first periodic destruction date or within 6 months at the latest. If you request the deletion of your data for a valid reason, your data will be deleted within 30 days at the latest to the extent legally possible. If you request the deletion or destruction of your data, the retention period of which is determined in the legislation, before the prescribed periods, your request in question will not be fulfilled.

4. Links to Third Party Websites

The Website may contain links to the websites of third parties. In such cases, the collection, processing, sharing or transfer of data by third parties is beyond our responsibility. Your use of third party sites and your data sharing with these sites are subject to the privacy policy and terms of use of these sites and are outside the scope of this Notice. We recommend that you read the privacy policies of the websites you visit before sharing your personal data.

Yollando does not send e-mails or SMS messages requesting your credit card and account information or passwords. For this reason, e-mails and SMSs requesting your personal information, credit card and account information and passwords by using Yollando’s name and logo should not be trusted.

5. Updating the Notice

The provisions of this Notice may be amended or renewed, in whole or in part, to take effect on the date of publication on our website.

We recommend that you check our website periodically in order to follow the changes in the Notice.

6. Contact

Your questions, reservations or complaints regarding the interpretation or application of this Notice;

• By e-mail to info@yollando.com or
• Ahmediye Mahallesi Halk Cad. no: 37 Mezzanine 34672 Üsküdar- Istanbul

you can forward it.